Data and Learning Manager
Organization Overview
GreenLight Fund is a national nonprofit with a local focus that partners with communities to create opportunities for inclusive prosperity.
We facilitate a community-driven process that matches the local needs of individuals and families not met by existing programs, to organizations with track records of success elsewhere. Working with communities, we identify, invite in and launch proven organizations, providing collaborative support so they can quickly take root and deliver change. Everything we do is designed to remove barriers to inclusive prosperity all too often rooted in racial inequities. Our impact increases exponentially as we address one specific, community-identified need each year, in each GreenLight site.
To date, we have brought 63 evidence-based portfolio organizations across 14 sites, invested $41M, and attracted an additional $364M from other funding sources, reaching 1.3M individuals and families this past year alone.
To learn more about the GreenLight Fund, please visit www.greenlightfund.org.
Position Overview
GreenLight Fund seeks a mission-driven, intellectually curious, and people-centered National Impact (NatImpact) Data and Learning Manager to join our NatImpact team, which supports GreenLight sites to effectively and efficiently execute the GreenLight Method, and creates and maintains systems and processes for continuous learning – from each other, from our portfolio organizations and from our communities. The NatImpact team is led by the Vice President of National Impact, and includes two sub-teams: Model Design and Network Learning.
The Data and Learning Manager will support equity-centered strategic learning with GreenLight’s national network of 14 sites and our portfolio organizations. The Learning Function is guided by the following goals:
- Organizational Strategy & Learning: Develop a network-wide learning plan and annual learning agenda grounded in equity and directly tied to organizational strategy and decision-making.
- Culture & Capacity: Strengthen staff capacity and an equity-centered learning culture by: establishing clear roles/responsibilities, cultivating reflective practices, and building cross-functional learning opportunities.
- Systems & Processes: Develop systems and processes to: build, share and manage knowledge; collect, analyze and respond to data; institutionalize reflection and learning; and communicate learning internally and externally.
The Data and Learning Manager will play an important role in advancing these goals. The Data and Learning Manager will report to the Director of Learning, and will work collaboratively across the NatImpact team and the GreenLight Fund national network.
Key Areas of Responsibility
Systems & Processes
- Help manage and continuously improve GreenLight’s Salesforce CRM, which contains all of our programmatic data, from due diligence on prospective portfolio organizations (prospective grantees) to annual data reported by our portfolio organizations (grantees).
- Work with site teams to regularly clean and update data and documentation in Salesforce.
- Lead communication with grantees and site teams around required annual data reporting and importation processes.
- Develop and contribute to Salesforce dashboards and other ongoing communications that translate data analysis and findings into content for multiple audiences, both internal and external.
- Gather and analyze the quantitative and qualitative data drawn from our sites and portfolio organizations, and share the learning with stakeholders in alignment with our broader organizational Learning Plan.
- Support national and site-level research analytics and data projects aligned with the broader GreenLight Learning Plan and emergent site-needs.
- Support the Director of Learning with GreenLight’s systems and processes for building, sharing and managing knowledge within NatImpact and across the network – ensuring above all that the key learning that GreenLight needs to transmit to the future is captured systematically.
- Ensure documents and resources related to data, program performance management and learning are captured in the NatImpact resource library and easily navigable for site staff.
Organizational Strategy & Learning
- Work with the Director of Learning to ensure all GreenLight staff understand GreenLight’s Theory of Change, including the intended impact and the outcomes we are collectively working towards.
- Work with the Director of Learning to design and refine a multi-year, equity-centered Strategic Learning Plan that aligns with GreenLight’s strategic priorities, centers a core set of learning questions, and establishes a clear process and timeline for reflection and analysis across the network.
- Work with the Director of Learning to plan and implement GreenLight’s Network Learning Calls, focused on key questions and topics that are relevant to the learning interests of staff.
- Support the Director of Learning to facilitate an annual process for reflecting on progress and learning from the prior year, and identify which priorities in the Learning Plan are or continue to be most relevant for the upcoming year.
Culture & Capacity
- Support the Director of Learning to cultivate an equity-centered learning culture across NatImpact and the entire GreenLight organization.
- Partner with the Director of Learning and People Operations Team to ensure every staff member has the onboarding and ongoing learning and development (L&D) opportunities they need to engage in reflective practice, data use and equity-centered strategic learning.
- Help lead national and site-level staff onboarding, ongoing L&D and user support for Salesforce.
- Facilitate reflective practices throughout both new and existing meeting structures and ways of working across the GreenLight network.
- Build the capacity of staff to use data and evidence by developing and presenting analyses and summaries that address complex questions and evidence in digestible, useful ways.
National Impact Team
- Partner with the Director of Learning to cultivate and strengthen reflective practices within the NatImpact team, enabling the team to model and support the broader GreenLight network in integrating reflection and learning into their work.
- Collaborate with the NatImpact Model/Design team: provide data/feedback from portfolio orgs and communities to support continuous improvement of the GreenLight Method
- Coordinate with the Site Success team to sequence/plan annual portfolio data collection, other portfolio-facing learning activities and both internal and external communication about data/learning.
- Participate in cross-functional work groups and collaborate on special projects that advance key organizational priorities.
Required Qualifications
- A minimum of three years of experience with qualitative and quantitative data collection, use, analysis and reporting, social impact measurement, and working with nonprofit/social impact organizations.
- A deep commitment to removing barriers to inclusive prosperity so individuals and families can thrive, and an understanding of the challenges and inequities facing families living in low-income communities.
- Experience using Salesforce to gather, analyze, and display data.
- Experience with reflective practice and using data/learning to improve practices and ways of working (with staff, our portfolio and communities).
- Outstanding research, writing and communication skills.
- Clear knowledge of structuring data files for different purposes, including: analysis, visualization, creating codebooks, quality checks, etc.
- Experience building effective data visualizations to explore hypotheses, monitor performance metrics, and present key analytic findings.
- Learning and analytic mindset – with the ability to integrate knowledge and learning and motivation to quickly get up to speed on current and future priority areas.
- Strong project and time management skills, able to prioritize and manage several projects concurrently.
- Strong interpersonal skills and a customer service orientation,, including cultural agility skills necessary to work effectively with diverse people, teams, and communities.
- Flexibility, humor, and a passion for GreenLight’s mission.
Preferred Qualifications
- Bachelor’s degree in related field or equivalent work experience.
- Experience working with Theories of Change, Logic Models and Learning Agendas/Plans.
- Experience facilitating learning and providing technical assistance and capacity-building to staff/colleagues about data and learning, and explaining technical concepts/analyses to non-technical audiences.
- Experience with statistical data analysis, basic understanding of SQL (Structured Query Languages) and advanced spreadsheet skills, including statistical and analytic functions.
Location
Applicants must live in reasonable proximity to a GreenLight site: Atlanta, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Dallas, Denver, Detroit, Kansas City, Greater Newark, Miami, Philadelphia, San Francisco, or the Twin Cities. Applicants that do not meet location requirements will not be considered.
Compensation
The salary for this position is $80,000.
GreenLight Fund offers a generous benefits package that includes:
- Health Insurance through Blue Cross Blue Shield (80% covered)
- Dental and Vision Insurance through Blue Cross Blue Shield (80% covered)
- Full coverage of all mental health visit copays through Blue Cross Blue Shield (100% covered)
- Safe Harbor (Match 100% of the first 3% of salary and 50% of the next 2%)
- Short and Long-Term Disability through The Hartford (100% covered)
- Basic Life insurance and AD&D through The Hartford (100% covered)
- Voluntary Life Insurance, Critical Illness, and Accident Insurance through The Hartford
- 10 company-wide holiday closings and 3 floating holidays
- The week between Christmas Day and New Year's Day off
- Up to 12 sick days (prorated for new hires)
- Up to 2 personal days (prorated for new hires)
- COVID-19 Benefits
- Vacation Days: Up to 15 days per years, 20 days after 4 years of service, and 25 days after your 6 years of service
- 12 weeks of paid parental leave for birth parents, 6 weeks of paid parental leave for non-birth parents
- Up to $175 monthly cell phone and WiFi stipend
- Up to $1,500 per year for professional development
- Access to Holisticly (40 Holisticly Credits per Month)
GreenLight Fund is committed to fostering diversity, equity and inclusion at every level of the organization. GreenLight Fund recognizes and appreciates the value of building a diverse workforce and creating an inclusive work environment. GreenLight Fund takes pride in being an equal opportunity employer regardless of age, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national or ethnic origin, physical or mental ability, race, region, sexual orientation or veteran status. If you need assistance or accommodation due to a disability, contact us at peopleops@greenlightfund.org.
GreenLight Fund participates in E-Verify to verify employment eligibility for all new employees.